When expensive products started mysteriously disappearing from my store, I thought my employees were stealing — but after reviewing the surveillance footage, I was horrified

When expensive products started mysteriously disappearing from my store, I thought my employees were stealing — but after reviewing the surveillance footage, I was horrified 

I ran that little shop like my own home — I knew every shelf, every box, every package. So when the most expensive items began to go missing, at first I thought it was a coincidence, then I became convinced that one of my employees was responsible, since only they had easy access to the storage room and could quietly swap boxes around.

I asked them directly in the staff room, forcing a smile so as not to upset the atmosphere among people who had been working with me for years. But I received only confused looks and sincere denials. It was painful and humiliating, because it was always the most valuable goods that vanished — out of ten kinds of cheese, the thief always chose the priciest; out of ten packs of coffee, always the best and most expensive one.

My patience ran out. I collected all the surveillance footage from the past few weeks, printed screenshots, and took them to the police. I thought: let the professionals handle it, let them find the thief, return the goods, or at least put behind bars whoever so shamelessly takes what isn’t theirs.

But when the officers reviewed the recordings, we all saw something in the security room that no one expected — something far worse than an ordinary theft.  Continued in the first comment 

On the footage, among the usual customers, the same woman in a wheelchair appeared again and again. She moved slowly between the aisles, smiling at the staff and receiving compassionate looks from others.

She would ask for help reaching something on the top shelf, thank them warmly, sometimes joke with the cashier — and no one, absolutely no one, thought of her wheelchair as a possible hiding place.

The video clearly shows her carefully placing the most expensive cheeses and finest coffee packs into the basket of her wheelchair, then skillfully hiding them under a blanket or in a bag, while distracting the shop assistant by asking for a price check or requesting to see the manager.

For anyone passing by, it would have felt rude to look closer — after all, in front of them sat a sick woman who deserved help and sympathy.

The bitterest part was that she wasn’t disabled at all: from her movements and from footage showing her calmly leaving the store without the wheelchair, it became clear that it was all a well-planned deception.

The police promised to proceed carefully — they knew that accusing someone of faking a disability to steal could cause a public outcry, so they began collecting evidence, documenting repeated scenes, and searching for witnesses.